The Role of Mediation in Resolving Civil Legal Disputes in Health Sector

Abstract

This article discusses the role of mediation as a method of dispute resolution in the context of civil law in the health sector. With the increasing complexity of the relationship between healthcare providers and patients, disputes often arise as a result of malpractice, negligence, or violation of patient rights. This study analyses the effectiveness of mediation as an alternative to more formal litigation, focusing on the advantages offered by this approach, such as a faster process, lower costs, and the maintenance of good relations between the parties involved. Through case studies and interviews with legal practitioners, mediators, and representatives from health institutions, this article explores the challenges faced in implementing mediation in the health sector, including a lack of understanding of the mediation process and limitations in supporting regulations. The results of the study show that although mediation has the potential to be an effective solution in resolving civil law disputes in the health sector, there is a need for increased awareness, training, and regulatory support to maximise its benefits. This article proposes recommendations for the integration of mediation practices in the dispute resolution system in the health sector, with the aim of creating a more harmonious environment for health service providers and patients.